Pets Best vs. Healthy Paws: Which Should You Choose?

  Pets Best Healthy Paws
Covered Treatment Accident and illness plans Accident and illness plan
Exam fees √*  
Lab tests
Continued treatment
Genetic conditions
Preventive care    
Spay/neuter surgery    
Dental treatment  √  
Behavioral treatment  √
Alternative/holistic care √*
Medical boarding

*Available only with higher-tier plans

Pets Best vs. Healthy Paws: Enrollment Process

As with most pet insurance carriers, both Pets Best and Healthy Paws let you sign up for coverage online. Each provider’s website includes an instant quote tool pet owners can use to compare rates and purchase a policy in a matter of minutes.

Since Pets Best’s policies are more customizable, its quote tool is more complex. You may need to spend a bit more time playing around with different plans, riders, and coverage options to find the right combination. With Healthy Paws, all you need to do is choose a reimbursement level and deductible.

As a bonus, Pets Best lets you choose from four payment plans: monthly, quarterly, semi-annual, and annual. The advantage of making fewer payments, aside from pure convenience, is that you’ll get a discount for being ahead on your premiums. Pet owners can save up to $24 per year by switching from a monthly to an annual payment plan.

While Healthy Paws policies are faster to purchase, they do take longer to go into effect. Injury and illness benefits don’t start until 15 days after you begin paying premiums. Pets Best customers need to wait only three days for injury coverage; illnesses are eligible for reimbursement after 14 days.

One final item for consideration is the date of your pet’s last veterinary exam. Healthy Paws requires all pet parents to show proof that their pet has been examined in the past 12 months (30 days if your pet is 6 or older). If you can’t provide these records, your pet will need a checkup within 15 days to prevent your policy from being canceled. Pets Best doesn’t have this requirement.

Pets Best vs. Healthy Paws: Claim Filing

Both Pets Best and Healthy Paws provide convenient digital claim-filing tools. With each company, you can submit expenses for reimbursement through a mobile app or by uploading documentation online.

Healthy Paws processes most claims within 10 days. Once a claim has been processed, it can take an additional 24 business hours to be issued your reimbursement. Pets Best doesn’t make any promises, so it’s a good idea to anticipate a lengthier wait just in case; customer reviews also allude to this issue. The company does advise pet parents to sign up for direct deposit if getting reimbursed is urgent. Funds usually become available within two days via electronic transfer, much shorter than the five to seven days it can take for a paper check to arrive.

Pets Best vs. Healthy Paws: Reviews

At a glance, Healthy Paws outperforms Pets Best across most review platforms. Clients consistently state that they have trouble reaching the company to ask for updates on their claim status.

Healthy Paws also does better in the financial stability realm. Policies are underwritten by Chubb, which receives the topmost rating of A++ from AM Best. With Pets Best, it’s harder to get a clear reading. One of the company’s underwriters, American Pet Insurance Company, isn’t rated by AM Best. The other, Independence American Insurance Company, has an A- financial stability rating.

Pets Best vs. Healthy Paws: Costs

Since Pets Best makes exponentially more coverage options available, the company also offers plans at a wider price range than Healthy Paws does.

The cheapest plans from Pets Best start at $9 per month for a dog and $6 for a cat. With Healthy Paws, you’ll need to budget a bare minimum of $20 if you have a dog and $15 for a cat. However, this price difference also extends to the higher end of the scale.

For a more accurate comparison, we asked each provider for a quote to insure a 2-year-old dog with unlimited annual benefits, a $250 deductible, and an 80% reimbursement. Pets Best returned a monthly price of $63, while Healthy Paws was slightly cheaper at $57.42.

In the table below, we’ve laid out an estimated price range for the policy types available from each provider. Keep in mind that your actual quote will depend on your pet’s age and breed, your geographic location, and the type of coverage you choose.

  Pets Best Healthy Paws
  Accident and illness plans Accident and illness plan
Dog: 1 year $13.02- $29.40 $52.19 to $84.42
Dog: 3 year $13.02- $29.40 $46.30 to $98.77
Dog: 6 year $21.13 to $47.72 $66.63
Dog: 12 year $56 to $126.44 $302.67
Cat: 1 year $7.71 to $17.40 $18.55 to $39.74
Cat: 3 year $7.71 to $17.40 $21.71 to $46.52
Cat: 6 year $10.80 to $24.40 $31.28
Cat: 12 year $29.08 to $65.66 $141.53

*This table does not include the price of wellness riders and an accident-only plan.

Final Verdict

Both Pets Best and Healthy Paws provide excellent insurance for your furry friends. However, due to the wider array of coverage and prices, Pets Best is our top choice. It makes pet insurance more accessible, even with a slightly more complicated enrollment process, and the coverage begins very quickly. If reviews and an easy sign-up process are more important to you, then Healthy Paws will be the better option.

Frequently Asked Questions

  • Pets Best and Healthy Paws are two leading pet insurance providers. These companies sell insurance policies for your pet’s health, which can help pay for veterinary expenses related to injuries, illnesses, and sometimes preventive care.

  • If you purchase a pet insurance policy with Pets Best or Healthy Paws, you’ll be able to submit certain types of veterinary bills to be reimbursed by the company if your pet gets hurt or sick.

    Healthy Paws offers one policy that covers most injuries and illnesses as long as they aren’t pre-existing. Pets Best gives a few more options, including cheaper accident-only coverage and a wellness rider that adds coverage for routine care like vaccinations.

  • Pets Best and Healthy Paws are both well-respected pet insurers, so choosing the right one depends on what you’re looking for from a provider. If all you need is standard coverage and reliable customer service, Healthy Paws offers the better value of the two. However, if you’re not satisfied with the limited coverage options available from Healthy Paws, it’s worth exploring customizable plans with Pets Best.

    Remember that each insurance company uses a different system to calculate premiums. You may get a lower rate from one provider compared to another, depending on your pet and location. Don’t be afraid to compare quotes from multiple insurers before you settle on a policy.


We evaluated Pets Best and Healthy Paws using our standardized scoring method for pet insurance companies. Our quantitative analysis assigns each provider a score in categories like price, coverage options, limits, reputation, and more. We also looked at the history of each company as well as its financial strength based on third-party data. Using this data allows our side-by-side comparison to remain objective.

Related Posts

Previous post Tennessee school district sues social media companies over student mental health ‘crisis’
Next post Addressing Burnout in an Invisible Part of the Health Workforce